jl990 Privacy Policy

1. Introduction

jl990 operates the online gaming platform accessible at jl990.net (the "Platform"). As the personal information controller of the data you provide to us, jl990 takes its obligations under the Philippine Data Privacy Act of 2012 (RA 10173) seriously. This Privacy Policy ("Policy") sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by jl990.

This Policy applies to all users of the jl990 Platform, including registered players, visitors who browse the Platform without registering, and individuals who contact our customer support team. It covers data collected through the jl990 website, mobile applications, and any other digital touchpoints operated by jl990.

Please read this Policy carefully to understand our views and practices regarding your personal data and how we will treat it. If you have any questions about this Policy or our data practices, please contact us using the details provided in Section 14.

2. Personal Data We Collect

jl990 collects and processes the following categories of personal data:

2.1 Identity & Contact Data

• Full legal name as it appears on your government-issued ID;
• Date of birth and age verification information;
• Email address and mobile phone number;
• Residential address (city, province, postal code);
• Nationality and country of residence.

2.2 Verification & KYC Data

• Copies of government-issued identification documents (e.g., Philippine passport, driver's license, PhilSys National ID, UMID, SSS ID);
• Proof of address documents (e.g., utility bills, bank statements);
• Selfie or facial image submitted for identity verification purposes;
• Source of funds documentation where required by anti-money laundering regulations.

2.3 Financial Data

• Payment method details (e.g., GCash mobile number, PayMaya account reference, bank account details for BPI, BDO, Metrobank);
• Transaction history including deposits, withdrawals, and wager amounts;
• Account balance information.

2.4 Gaming & Behavioral Data

• Game play history, bet amounts, win/loss records;
• Session duration and frequency of play;
• Responsible gaming tool usage (deposit limits, self-exclusion requests, cooling-off periods);
• Bonus and promotion usage history.

2.5 Technical & Device Data

• IP address and approximate geolocation;
• Device type, operating system, and browser type;
• Unique device identifiers;
• Log data including access times, pages viewed, and referring URLs.

2.6 Communications Data

• Records of communications between you and jl990 customer support;
• Feedback, complaints, and survey responses you submit to jl990.

3. How We Collect Your Data

jl990 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated technologies: Data collected automatically when you access the Platform, including cookies, web beacons, pixel tags, and server logs (see Section 9 for more detail on cookies);
• Third-party sources: Data received from identity verification service providers, payment processors, fraud prevention agencies, and publicly available sources where permitted by law;
• Gaming activity: Data generated automatically as a result of your use of games and features on the jl990 Platform.

4. Purpose of Processing

jl990 processes your personal data for the following purposes:

5. Legal Basis for Processing

jl990 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 (RA 10173):

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications;
• Contractual necessity: Where processing is necessary for the performance of the contract between you and jl990 — including account registration, game play, and payment processing;
• Legal obligation: Where processing is required to comply with a legal obligation applicable to jl990, including AML/KYC regulations and gaming licensing requirements;
• Legitimate interests: Where processing is necessary for the legitimate interests of jl990, such as fraud prevention, platform security, and service improvement, provided those interests are not overridden by your rights and interests.

6. Sharing Your Personal Data

jl990 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

6.1 Service Providers

jl990 engages trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, customer support platforms, and analytics providers. These providers are contractually bound to process your data only on jl990's instructions and in accordance with applicable data protection laws.

6.2 Regulatory & Law Enforcement Authorities

jl990 may disclose your personal data to the Philippine Amusement and Gaming Corporation (PAGCOR), the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other competent authorities where required by law, court order, or regulatory directive.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of jl990's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any changes to this Privacy Policy that may result.

6.4 Fraud Prevention & Security

jl990 may share data with fraud prevention agencies and other gaming operators where necessary to detect and prevent fraudulent activity, money laundering, or other illegal conduct.

7. Data Retention

jl990 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

The following general retention periods apply:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML and gaming regulatory requirements;
• KYC and identity documents: Retained for a minimum of five (5) years from the date of submission or account closure, whichever is later;
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction;
• Customer support communications: Retained for three (3) years from the date of the last interaction;
• Marketing consent records: Retained until you withdraw consent or for three (3) years from the date of last engagement, whichever is earlier;
• Technical and device data: Retained for up to twelve (12) months from collection.

Upon expiry of the applicable retention period, jl990 will securely delete or anonymize your personal data in accordance with its data disposal procedures.

8. Data Security

jl990 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jl990 Platform;
• Encryption of sensitive data at rest, including payment information and identity documents;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Multi-factor authentication requirements for administrative access to systems containing personal data;
• Staff training on data protection obligations and security best practices.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jl990 will notify the National Privacy Commission (NPC) and affected individuals in accordance with the requirements of RA 10173 and its Implementing Rules and Regulations.

9. Cookies & Tracking Technologies

jl990 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver relevant content. The following types of cookies are used:

You can control cookie settings through your browser preferences. Please note that disabling strictly necessary cookies may affect the functionality of the jl990 Platform. For more information on managing cookies, refer to your browser's help documentation.

10. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jl990:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and processed by jl990;
• Right of access: You have the right to request a copy of the personal data jl990 holds about you;
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you;
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time;
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format;
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal;
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact jl990's Data Protection Officer at [email protected]. We will respond to your request within thirty (30) days of receipt. We may need to verify your identity before processing your request.

11. Minors

If jl990 becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the jl990 Platform, please contact us immediately at [email protected].

12. International Data Transfers

jl990 primarily processes and stores personal data within the Philippines. In certain circumstances, your personal data may be transferred to and processed in countries outside the Philippines — for example, where jl990 uses cloud infrastructure or service providers located in other jurisdictions.

Where such transfers occur, jl990 ensures that appropriate safeguards are in place to protect your personal data in accordance with the requirements of RA 10173, including the use of contractual clauses that impose equivalent data protection obligations on the recipient.

13. Changes to This Privacy Policy

jl990 reserves the right to update or modify this Privacy Policy at any time. When material changes are made, we will notify registered users by email or by displaying a prominent notice on the Platform prior to the change becoming effective. The date of the most recent revision is always displayed at the top of this page.

Your continued use of the jl990 Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how jl990 protects your personal data.

14. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or jl990's data processing practices, please contact our Data Protection Officer (DPO). We are committed to addressing your concerns promptly and transparently.

The email address above is displayed as plain text for reference only. For the fastest response, we recommend logging into your jl990 account and using the in-platform live chat or support ticket system. We aim to respond to all data privacy requests within 30 days.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) if you are not satisfied with jl990's response to your data privacy concern.